RETURNS & REFUNDS POLICY
Any claims for misprinted, damaged, or defective items must be submitted within 10 days after delivery.
WHAT TO DO
Please contact us within 10 days of receiving your order and include:
• A clear photo of the issue
• Your order number
RETURNS & EXCHANGES
Because each item is made individually after your order is placed, we do not accept returns or refunds for:
• Incorrect size selection
• Incorrect color selection
• Items that do not fit as expected
• Change of mind purchases
Please review all size charts carefully before placing your order.
LOST PACKAGES
If tracking information shows that a package was delivered, but the package is missing, refunds or replacements cannot be guaranteed as this is handled by the shipping carrier.
INCORRECT SHIPPING ADDRESS
Please ensure that your shipping address is accurate before completing your purchase.
If an order is returned due to an incorrect or incomplete address, the customer is responsible for any reshipping costs.
CLAIM TIME LIMIT
All issues must be reported within 10 days of delivery.
Claims submitted after this period may not be accepted.
CONTACT
For support and order issues:
support@locorabbitco.com